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Frequently asked questions

Find answers to common questions about our products and services

  • Our Delivery, Shipping and Returns policy can be found in our page's footer (at the bottom of this page) In most cases, we encourage our customers to drop us an email and deal with us directly, we are very understanding when it comes to delivery/product related issues and are very proud of our customer service.
  • Our usual shipping is within 5 business days however this is subject to orders, availability of our products, restock and delivery location. We always communicate with our customers ensuring you are aware of where we are at; and that any delays are kept to a minimum.
  • No, we ship within the UK.
  • We have a tracking service on our website. Once an order is placed you will be given an order number and if a courier is used to deliver your items, you would recieve a tracking number also. If delivery is managed by our couriers we would communicate delivery times with you.
  • We accept Klarna, Apple Pay, Google Pay, Debit/Mastercards. All our payment options can be found on our page's footer (at the bottom of this page)